Caren Original

Call Us 800.626.6272

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Frequently Asked Questions

  1. How do I place my order on line?
  2. Methods of payment?
  3. Billing Information?
  4. Questions about your order?
  5. What gift packaging services do you offer?
  6. Privacy and Security?
  7. Product Availability and Pricing?
  8. Taxes?


How do I place my order on line?

Step 1 – You will be asked to fill in your shipping information. Please complete all address information.

Step 2 – You will enter your payment and billing information. You will be shown a summary of your order as well as your total charges.

Step 3 – Confirm that we have all the correct information for your order. Click the submit order button and you will receive an email confirmation.

If you prefer to speak with one of customer representatives to place your order, please call (800) 626-6272.


Methods of Payment?

Caren Products accepts any of the major credit cards: Visa, Master Card, American Express and Discover.


Billing Information?

When selecting your credit card payment information, please be sure to use the billing address that is associated with the credit card that you are using for your purchase. This will ensure that your order is processed without delay.


Questions about your order?

We are very proud of our customer service at If you have questions please call one of our customer service specialists at (800) 626-6272. They look forward to assisting you.


What gift packaging services do you offer?

Our signature gift bags and gift wrap will add the final touch to your gift. We will also include a personalized enclosure card for your convenience. All product purchased will be wrapped as one gift. There is a nominal fee of $4.00. If you prefer a gift box with wrap, the fee will be $5.00. Larger items may require a different price.


Privacy and Security?

When you make a purchase from we will collect your name, billing address, shipping address, telephone number, email address and credit card information. We use this information to process your order and to be able to answer questions about your order. Caren Products does not rent or sell any personal information about our customers to a third party.


Product Availability and Pricing?

Display of an item on this site does not guarantee that the product is currently in stock. If you have questions about the availability of a product, please contact our customer service department for assistance.

Prices quoted are in US dollars and are subject to change.



Taxes are charged according to the shipping address of your order. All orders shipping to Canada are subject to applicable duties and taxes.